Privacy Policy

Privacy Policy – ThreadyFable

At ThreadyFable, your privacy is our top priority. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website or application, operated by MOONLIB TECHNOLOGIES PRIVATE LIMITED. By accessing or using our services, you agree to the practices described in this policy. Please read carefully to understand how your information is handled.

Information We Collect

During Registration

When you register on ThreadyFable, we may collect:

• Name

• Address

• Phone number

• Email ID

• Gender

• Date of birth

• Style preferences

User Activity

• Product preferences and purchases

• Delivery instructions

• Returns, disputes, and customer support interactions

Browsing Data

• IP address

• Browser type and version

• Operating system

• Pages visited and session duration

User Interaction

• Clicks, scrolls, page views, and conversions

• Device and usage analytics to enhance user experience

How We Use Your Information

We may use your personal information for:

• Account verification and identity validation

• Managing orders, deliveries, and returns

• Facilitating secure payments and transaction records

• Enhancing platform functionality and user experience

• Sending order updates, promotions, and important notifications

• Monitoring fraud or misuse of the platform

• Collecting subscription payments (if applicable)

• Meeting legal, tax, or regulatory requirements

• Enabling real-time order tracking

Information Sharing

Your information may be shared with:

• Service providers (e.g., payment gateways, logistics partners)

• Affiliated companies and trusted contractors

• Government, legal, or regulatory authorities as required

• Third-party analytics and marketing partners (with your consent)

• In the event of mergers, acquisitions, or business transfers

Cookies & Similar Technologies

We use cookies and related technologies to:

• Remember your preferences

• Analyze browsing and usage patterns

• Improve website performance and navigation

You can manage cookies through your browser settings.

Data Security

We implement reasonable technical and organizational safeguards to protect your data. However, no system of transmission or storage can be guaranteed as 100% secure.

Service Notifications

We may send you important service-related announcements (such as order status or security alerts) even if you opt out of marketing communications.

Children’s Privacy

ThreadyFable does not knowingly collect personal information from children under 18 years of age. If you believe such data may have been inadvertently collected, please contact us.

Data Retention

• Personal data is retained for 12 months after account closure or as required by law.

• Order, transaction, and customer support data may be stored longer for compliance.

• After retention, we securely delete or anonymize data.

Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted on our website/app, and continued use of our services implies acceptance of the revised terms.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: moonlibtechnologiespvtltd@gmail.com
📞 Phone: +91-7026408810
🏢 Address: No. 38.2-9, Haines Road, Bangalore, India – 560005

Company Name: MOONLIB TECHNOLOGIES PRIVATE LIMITED